For months nothing has been done to sort out issues here and finally after Telkom agreeing that the problem is at the Exchange, they 'upgrade' and completely cut off a whole business area. I have provided tracerts since june/july showing clearly that the problem is at the exchange! Yesterday the ...
I have had many bad experiences with telkom in my life. from bad service to bad customer etiquette. But Recently I was helped by someone in the Fourways branch who did all she could to assist me with my queries, she was always friendly, she was competent, and did whatever she could in order to help ...
My number could only make calls from tuesday 26 Nov 2013 i could not recieve calls. i then called the cell C call centre on the 28 nov 2013 and i must they say you dont wait long waiting for an agent to ansswer. i was told to switch my phone off and back on and try varouis things, when of that did ...
In September of this year I send a fax to Head office requesting a few changes on the company lines when they have reached their out of contract date... In this fax a number should be ported to prepaid and another two terminated now in the month of November. To my lovely surprise yesterday morning ...
I settled my account with an amount of R14 000 at a MTN shop in Mthatha and was promised that my line would be reconnected the following day. Today my line is still not reconnected so I called the 808 number, the operator transferred me to the Legal department where I was "assisted" by a ...
Vodacom has spammed me with sms' over the past two days offering me a gift. Here is one of the messages: You have 500 SMS from 18:00-23.59 to use on 29/11. To redeem this gift sms 1 to 1234. R0.50/SMS. T&Cs [URL Removed] Surely one needs to provide an opt out and this is spam. NOT IMPRESSED!!! ...