I was given option to upgrade, tried to upgrade to Sony Xpreria Z at Soneike Mall MTN, was helped by Igshaan Davids. Contract with phone IMEI number was emailed to my mother. contract is in her name. Contract was signed by both parties and returned. Phone had to be sent back because of insurance ...
Still waiting for this phone to be collected. Been sitting on my kitchen counter from 15 October 2013, is now 29 November 2013 when I cancelled my upgrade and contract due to bad customer service. Also waiting for letter from Angelo with my end date of my contract, as I have now decided to port my ...
R480 was from my fiances account using MTN easi recharge, we are both on vodacom and neither one of us uses mtn. I have phoned their call centre, none of their operators can help me, they do not have a complaint line or a line! How can a company like MTN not have a line? They kept telling me I ...
I spoke to your help line but they could not answer my question. I have a standard contract with you (not top up). But I can top up from FNB online banking from both my Ebucks account and Smart account. But when I try to top up from FNB's *130*321# phone program I get blocked. FNB say its you ...
Hi, I am pretty happy with the service you have been giving me but I have an issue regarding your latest upgrades, On you website (Telkom checker) it says my product is 10mbps but I am still only synching at 4mb, Could you please assist me with this as I would like the 10mb service ...
In August, I opened a new contract with Cell C, it was for the Q5, with the lite BB plan, so it included 600MB pm, 100 Minutes and 100 sms's etc etc. 2-3 months later i realised that Cell C, charged me extra for using 232MB, because it was over 100mb. Now this is ridiculous because i am allocated ...