Being charged for internet usage when not making use of the facility, complaint was logged two weeks ago but no feedback received. Charged a bill of R1 016.83 for the month of November, an amount of R844.36 for October, when queried why the bill is so high, the response was because of internet ...
I have been using 8.ta since the day they started and they definitely had some major issues what connectivity and internet speed is concerned, but during the last year I noticed a dramatic change in all this. We moved all our primary telephone/pbx and adsl lines over to Telkom Mobile and have only ...
Through September and October I had bad service with Afrihost unable to give me a line speed on my 4gb uncapped line, I decided to then cancel the line and my adsl line. I emailed my confirmation to ensure both the uncapped and adsl were cancelled, on the 30th of October I received an email from ...
On Nov 22nd a faulty Phone 5s 64gb was delivered by RAM couriers from Vodacom Direct / Business. On Mon the call centre instructed me to take the phone to any Vodacom Shop where it would be swaped on the spot. Upon visiting the shop I was told shops do not swap phones unless bough from them. The c ...
In March 2013 I took out a new contact and changed from a Blackberry to Iphone 500. A few months later I noticed that I was still charged monthly for the BIS- Blackberry service, which clearly I was not using as I no longer had a blackberry. I called in, asked for it to be stopped and asked for a ...
After opening my brand new Samsung Galaxy S4 i noticed it had a buldge on the right side underneath the power button. This is obviously an OBF (out of the box failure). I upgraded on the Vodacom website and thus now went in store to sort this out. When I got to my nearest Vodacom store they ...