We bought a computer at Game in 2008, weve got the computer but never received any form of mweb service. They have billed my mother every year since 2012 for what service??? If we bought the computer in 2008, why didnt mweb bill her for 2008, 2009, 2010 or 2011. Why only start in 2012 and then ...
I wrote a previous complaint about delay in repairs. I still haven't received a positive response. The person concerned now passes the buck by asking me to phone the repair centre. My contract is with telkom, not the repair centre. Every time I phone Telkom Gateway, no one picks up the phone. ...
Vodacom should alert service users that the Giveahappy promotion does not work so well. Yesterday we had two instances in which vouchers could not be redeemed. The first agent we called made me stay on the line for 20 minutes convincing me I had not redeemed the voucher. The next consultant ...
MTN cancelled my debit order without my consent, which meant I had to go to the branch. Norwood Mall was understaffed on a busy Saturday and I had to wait for over half an hour for service. Shocking service. ...
Contract with them expired in Feb. I gave notice on 26/11 to move account to prepaid - they came back and say I must give 30 days notice & they will only do this on 31/12. According to law, they must do as requested with 24 hours. They are using delay tactics to move me to prepaid - I get sms ...
On the 28 November 2013 I received a whopping R2 196.00 bill from Vodacom for my 3G data contract I took out with them. The base contract is R149.00 per month for a 3 Gb contract on a Vodafone K3772 USB modem on the 27 July 2012. I specifically stipulated that I wanted a capped contract and on one ...