I have been a valued customer of Vodacom for almost 10 years now and all I want to do is upgrade my contract. My upgrade was due almost 2 months ago, but I am just denied. Every time I try to sort it out I get some bad call center person putting me on hold for 20 minutes just to tell me they will ...
This is not actually for me to complain but to simply state facts that will help Vodacom improve their services. Recently my dads iphone 4 went completely haywire. Still thinking he could solve it with the old school "removing the battery solution", he broke open the back cover and ...
After complaining numerous time and received feed back and promises ..on Saturday still nothing. Spent an hour on the phone... no joy (please note this after they have promised to activate my service on Thursday that I was struggling to do for almost a week) their excuse on Saturday- it can only be ...
Still no resolve on this cancellation of contract even after I sent a mail to Shameel Joosub Head at Vodacom. They are just not getting the message... it's not about an SD Card... I can buy that anytime and anywhere when needed... it's about the BAD AFTER SERVICE however the person dealing with ...
Fault 1061CRK291113: After a storm last Thursday our telephone/ADSL line was knocked out. I logged a call only to receive a sms this morning to say that everything is sorted. Unfortunately it's not. The line works intermittently and when it does work there is so much noise on it that a call is ...
My 3g card number is 072 313 4814. I bought data bundles for 59.00r on 30 November, and were not loaded on my sim card, I bought another one for 29.00 on 02 December, thinking that 2nd time around they will be loaded, but that did not happen. So I called customer service, was put on hold for 13:55 ...