HAVE BEEN INTO THE BRANCH AND I HAVE PHONED A FEW TIMES AND NOBODY IS INTERESTED IN HELPING.WELL I SUPPOSE THIS IS WHAT HAPPENS TO CLIENTS THAT SIGN UP.WE JUST FOGOTTEN.MAYBE THE BRANCH MANAGER SHOULD DO SOMETHING MORE RESPONSIBLE FOR HIS CUSTOMERS BECOZ AFTER ALL WITHOUT A CUSTOMER THEY HAVE NO ...
Vodacom has a post on the website stating that you can call the customer call centre for assistance with regards to sim swap but when you call the call centre they ask you all the security questions which is answered but at the end they just tell you that you have to go into 1 of there stores in ...
My service was suspended, due to late payment, my fault. I phoned 26th of November to find out what I need to pay in order to have my service reactivated. 27th I paid R2300. I called in immediately with my transaction reference. 28th I called to ask when it would be activated and told that it would ...
I went to the Vodacom Shop at the waterfront with my partner to pay an account and was given a que nr. After around 25 minutes of waiting, our number seemed to disappear of the display listing the que numbers of client and their relevant service desks. I set out to find someone to ask about this ...
For the past 3 months over R5000.00 has been debited from my account and I do not have an account with Platinum. This was cancelled in 2008. They advised on 28/10/2013 that they made a mistake and will refund me within 21 days. It is now 02/12/2013 and I still have not seen the money despite ...
Account no: A 0871709 I canceled all my MTN Contracts on 15 July 2013 and was told to pay a settlement of R 2299.06, this I paid on 2 August 2013. I am still being billed and my account has been handed to the Legal Dep. I have send numerous emails to [Email Removed] but no response. Eric Els ...