At 2am this morning my internet account suddenly dropped - Router is in sync however no traffic is allowed through a sync'd line. ISP (OpenWeb) confirms all is fine with the account, testing the credentials at a friends house shows this to be true. 11:03 Nueza - Account has been suspended, speak to ...
I requested an ADSL line 12 Dec 2013 already. I have since had no feedback and need to follow up each time.. It has been more than 21 working days as promised to be installed. I was first told there are no lines in Sunningdale and a technician will investigate Have not heard any feedback from ...
I reported a fault on the 13/01/2014. My great Aunt of 93 lives alone and this is her only means of communicating if soemthing happens. I have contacted telkom 3 times, each time receiving a reference number and being ensured the fault will be fixed. It never is. I have now been holding for a ...
I was shocked to read my account summary online (on the Vodacom website). I have a 2GB data contract in which the data is split into 1 Gig during the day and 1 Gig Night Owl (midnight to 5am) and the deal is R99 per month. In the first month of my contract, I was billed over R500 and I called ...
I have a contract with Virgin Mobile - Samsung Galaxy S3 for the amount of R350 per month. This includes R300 airtime 300MG of data and 30sms's a month... as signed by myself and a consultant. In November 2013 they blocked my sim card for no reason, and did not contact me at all. After so many ...
ADSL line went down on the 15/01/2013 - we lodged complaints starting on the 18/01/2013. We were told it was a Telkom line issue and they would follow up. On the 20/01/2013 I contact MWeb to follow up on the repair of the line & was told the query has been escalated (Ref: 1328931). I have ...