Last month i spoke to your people and the said it wont be charged this month and i will recieve credit this month came no credit was given and i was charged again so what no this is really bad will never ever use your company again or send someone to you ...
My account with Vodacom is in "arrears". Why is this when I have faxed, emailed and spoken to over 14 consultants regarding proof of payment. This is been going on since Nov 2013. I have paid you, you see the amounts paid and various complaints logged reflecting on your system, but you ...
Dreadful service, almost non existent. No management available. Be careful when they offer you a deal don't be pressured. In Dec I was offered an upgrade on my Vodacom contract through Mondo Mobile. I realised the deal was not a good one so on 18 Dec I cancelled the contract. I was told by Vodacom ...
I am now reposting this report: Last month I received an unusually high bill for my 3G account, I was under the impression that my contract had a limit as previous months when I had run out of data I did not have access and had to call in to purchase an additional bundle. Low and behold this had ...
My internet has been giving me issues for months with my wifi disconnecting and my speed dropping. When logging a fault on the telkom app the sms response is there was not faults picked up but i still have the same issues? Then when going threw twitter to complain i am just ignored and when trying ...
This is the 3rd or fourth time I've needed to resort to Hellopeter to get a query resolved with Telkom. Apart from numerous issues with moving my line and with the call center Telkom have now also messed up my billing. My line was moved last year (after a very long struggle and being blatantly to ...