In 2012 I took out a Internet 5 Promo contract with 8ta, then in October 2013 I noticed the SmartInternet Saver 15GB Promo and phoned the customer care to ask about upgrading. I was told that I can't do an upwards migration due to the fact that the current contract was a promotional deal. According ...
The cherry on the top is I am told my cancellation process was "just stopped' for no reason whatsoever. I must now send them my copy of the cancellation contract because they've lost mine. It's beyond frustrating dealing with the call centre - they can't even speak to the department dealing ...
I recently purchased a Samsung S4 on contract from TM and a few months down the line its battery started swelling. I took it to a Telkom mobile store because the device was still under warranty expecting them to replace my battery. Instead of replacing my battery they sent my device in for repairs. ...
Hi, I tried to comment on your reply of the port but somehow couldnt. Thanks the port was completed on the 28th November 2013, but I still have a major problem my bank account has been deducted 3 times since then, 1st on the 25 November with a amount for R169.97 and again on the 27 November for ...
For over two years i have been reporting to neotel about the poor network coverage in the sandton area precisely in strathavon between grayston shopping center and the firestation upto brazenhead hotel. For over two years now, the line is unclear, i pay over r600 for a service i am not getting. ...
Hi - I've raised this I think around 3 or 4 times previously with Themba Sambo - his reply was: "Please be advised that account was under your name however it has been cancelled now. Kind regards - Telkom Mobile Billing" My account number is 333372839. I have closed this account in ...