Whats new? So I supply all documentation to 'customer services' regarding my grossly over billed account, TO NO FAULT OF MY OWN but simply due to administration mismanagement on branch level... to date, since May 2013, I still call head office on a daily basis and email too in the hope that SOMEONE ...
After waiting 3 weeks with 3 wrong deliveries the Modem was finally delivered. To date i can not connect to the internet. Below e mails to the consultant and customer service: Had no reply back yet. Hi Wilson 084 1555 555-Tech/data support did suggest after testing modem all ports and on other PC ...
I bought a iphone, thought good days are here again, all my phone troubles are over Instead the brand new phone is losing his battery by second, battery have been tested, nothing wrong, software tested nothing wrong, now taken it in for repairs.. PROBLEM 1: I need it urgently (it is after all a ...
How can we be billed for nearly R10000 when we have a Top-up account? Isn't the point of a top up account to avoid precisely this kind of situation? The unhelpful call centre personnel are adamant that it is a result of data usage - when our data bundle runs out we buy an additional R200 worth of ...
MTN has now really gone to far been waiting over an hour to do my upgrade half the staff are working if they really working. Rude arrogant lady at front desk. Cannot believe that this company is still in existence!!! As I write this im still waiting to be helped. But those that need to pay their ...
Mr Kotze who is a credited installer of Multi Choice should be removed from the Corporations accredited installers list as he portrays the worst kind of customer service with a attitude of take it or leave it regarding the installation he gets paid for by Multi Choice. He refused to do a extra view ...