I spend about R5000 per month on mtn for calls and data, I complained 5 months ago regarding the bad network in our area, if any data coverage we at least get edge, a guy called me once but never followed up, always stayed with mtn as I have been with them for over 10 years but it is really ...
My 10gb contract for R199/month expired a while back and I have being paying month to month. I called to cancel on 1 November, was told I had to email my cancellation. So I did so on 1 November. I thought in the first week of December I would check that it was processed as I never received a ...
I logged a query on the 29th of November 2013. I wanted to know how it was possible to use 500Mb in 2.5 days. The call centre agent sent the query through to IT stating that I wanted to know why the full amount of data had not been loaded. I was promised feedback via either a call or email within ...
I phoned cell c festival mall to ask if my phone was back from repairs- I handed the phone in on 20/11/2013- the lady said it take 2 to 4 weeks- the reason i called them is because the number i wrote on the repair form is not working- so i spoke to teamo on the 02/12/2013- who told me that the ...
I attempted to downgrade my account to a cheaper one. The system immediately billed be for the new downgraded contract and allocated the bandwidth which should only arrive the following month. I contacted Eugen Klopper over live chat and he advised me that I was incorrect and all this only applies ...
I refer to my previous complaint. Nothing has improved and I am still forced to use expensive pre paid sim cards from another supplier. Absolutely no use in having this contract at all. I want it to be cancelled due to non performance. This has been going on for almost two years now and getting ...