I have been a Vodacom customer since 1999 and in October this year I upgraded my contract and had a specific phone (iphone 5) that I was looking for but provided that it is within my contract. I upgraded over the phone and I only picked up from my statement a handset instalment of R282 pm amounting ...
Vodacom is def not up to standard, the people do NOT know what they are doing, ive been busy with Vodacom repair shop for 4 days, and phone came back more damaged, it didn't have any problems on Monday, accept for I couldn't bbm, it made that black box, I paid r400, and they did a 'software ...
I was so excited to take a contract for credibility reasons and now even my score on my KI report has dropped due to cell c running 12 debts on my bank acc the 1st month, NOW i dont even qualify for a overdraft facility, I am well aware abt customer care and instead of them calling to make ...
Iburst billed me for two (going on three) months after my contract with them ended without notification. According to the accounts department, they typically inform you months ahead of the time that you have to terminate your own contract (which of course they didn't). I find this practice ...
I am finding it so difficult just to cancel my mtn cellphone contract. I sent an email to customer care and even to their webmaster to cancel, so I have on file a copy of intent to terminate my contract. I then get told that i have to call in the day after my contract expires. I read on their on ...
So we upgrade our contract in March from a Top Up to a casual chat 100. I never ever finish my 100 minutes every month so they carry over to the next month. Despite this Cell C still bills me the R175 airtime i was getting on my top up. After months of calls to customer service they finally credit ...