2 Months ago we requested transfer of ownership of 2 of 3 numbers on the contract, after 1.5 months and numerous phone calls and completing the documentation a 2nd time the incorrect number was transferred only. This number was billed, now today has been suspended for those partial charges not ...
I cannot believe that once again I have to waste my time to phone Vodacom to find out why my SMS bundle is not activated and when I send check balances to 31050, it states no sms available. I phoned the customer call centre who told me they cannot check as the system is off line but promised to ...
How is it possible that Vodacom cancels my services without my knowledge??? I have not been able to use bbm, receive emails or nothing. I phoned Vodacom only to be told that apparently a consultant phoned ME and I CANCELED MY SERVICES?? Are you guys nuts? This is a business phone and you guys are ...
Goeie dag Ek will n complaint in sit met vodacom hoofkantoor. So twee weke trug het vodacom vir ons n sms deur gestuur en vir ons gese dat ons kan upgrate en dat ons qualify vir die Samsung Note 3. Als was gereel en toe se hul deur n sms daar is iets vout mt die kontrakte. Toe gaan My boetie en Pa ...
I would like to recommend the Vodacom shop in Irene village mall. Bennie and his team went out of their way to help my wife and myself to upgrade and port me to Vodacom. I live in George but due to the excellent service I got from previous encounters I contacted them again and within a day I had my ...
From day 1 of activation i have been billed incorrectly billed per minute instead of per second as per the package I took and the contract I signed. I reported this immediately and was given ref number that it will be rectified in 24 to 48 hours and my minutes reversed. We are going on 8 days now ...