I have called Vodacom 3 times in the last two weeks requesting that they email me my monthly statements from March 2012 - November 2013 via email. Note: I have asked them 3 times in the last 2 years already to email me my statements, but I have been ignored as well. Here's my recent interaction ...
Purchased new Cell phone (Blackberry). Experiencing problems with cell phone and only five months into contract phone starts overheating. The cover starts pealing off. Took in for repair and was promised after 21 working days the phone will be fixed. Thirty working days later we called and was told ...
I purchased a Q5 blackberry which included bbm. I then got a huge bill for Data. I put a call limit on my phone and in a few hours it was locked. I unlocked it and added an additional R100 call limit and this happened in a period of 4 days to which I had to increase my limit. I had not even made ...
On the 14 November 2013, I received an sms informing that one of my lines had been successfully upgraded WITHOUT MY CONSENT. To address this I got in touch with the MTN call centre and they informed that the only way that the department can investigate the matter was if I sent them a certified copy ...
I have had this account since May 2013 and throughout the history of this account I have had endless problems with my accounts. My line is always cut and I cannot use the IPAD at all. I reported 4 complaints on Hello Peter and everytime I report a complaint someone will call and try to resolve the ...
Good day, My mom uses the Cell C service network for her cell phone. For months I have had trouble calling her. I am either directed to a mailbox of a completely different number, or told that her number does not exist, or the call simply does not go through. Efforts to contact the customer call ...