I laid a complaint more than 2 weeks ago into the Welkom branch Freestate the Goldfields mall with Shannon Weiss over an internet usage under my contract with my sons cell no i have a topup contract and now i have a bill of R10 000.00 of internet one of the customer service men at Vodacom ...
Its about about 2 weeks from my original complaint (called Specials that cannot be redeemed), and NOTHING has been done to sort this out. I was only given a ticket number (EAS-6234-2911). Total disgusted!!! ...
I forgot my password for the vodacom app and subsequently it was blocked after a few attempts. I have now called them (att 082 155) 3 times this month but only got through twice. The person that logged my problem was very helpful both times. The people responsible for resetting the app seem to be ...
We received our Telkom account. We have ADSL 20 GB 20 GB promotion. On 31-10-2013 at 9:30 the morning we had 7.94GB left and also stated that 80% of our cap had been used. The evening at 20:48 received a mail to state that 100% of cap had been used. I receive an account charging me for 29907MB @ ...
A few months ago I applied for a contract with a Z10 and was approved, the phone was delivered a month after approval, and to my surprise it was the wrong colour, i called Cell c again and asked for the phone to be taken back and the correct one supplied, after several calls Ram hand to hand picked ...
We have a My 3Gig 3G internet contract with Vodacom. At 15:27 on Sunday December 1, 2013 we received a SMS notification claiming that < 1.4GB of data remains. One hour later, at 16:27 we received a further alert claiming that we now have a 0 balance and will be charged out of bundle rates. I ...