Dear sir Please will you intervene here. It's now going on week 2 no proper or formal answer have been issued to myself by your game department Pavillion Durban. I have purchased a contract 3 month back only to know the handset was not free an no unlimited BBM as this was been told to myself in the ...
I did my upgrade more over a month now and still have not received my upgrade. Although many promises have been made, and calls, not a single thing done. Yet network providers are able to provide the upgrade required, (mtn) altech auto page are unable to do so. They manage to mess up simple ...
I had a query on why I had a R2400 bill on my account. Ever since I had opened the account the bill has always been approximately R90.00 . My last bill for the month of November was ridiculously high. I requested and investigation was told within a week I would have feedback. I have called twice ...
I was called and sms in April to say that I can upgrade my contract. I go in and ask about when should I come in to sign as I want new contract to fall in the NEW month, come back the last week end. LONG story, LONG Emails etc.it turns out that I wasn't up for an up grade only in SEPTEMBER. this ...
2nd complaint, I wrote a complain on Hello Peter because of my upgrade. Someone called me 2 cancel the upgrade and promised I can go to a Vodashop 2 upgrade and still I can't because it still show a pending upgrade. Did you see how many complaint Vodacom get, doesn't it proof that your staff is ...
Last year December 2012, I phoned Vodacom due to the loss of signal and the dropping of calls. I was promised that the tower was to be erected in Northcliff in Hollywood Drive. Every month I phoned Vodacom with the same query. Each month I receive an sms that states that Vodacom is working on ...