I logged a call and Mweb was unable to reach me on the number provided. While the problem was in my area and since resolved (Telkom line fixed), they still did some digging, went through some previous calls logged and called me on a different number and were able to reach me. They explained what he ...
Mweb! Wake up and sort out my ADSL line!!! !!! 1 week and still a problem! The adsl was reported to telkom on Monday with ref 489CRK021213 on 2 Dec and still not resolved!!! Spoke to mweb about 3 times and still my adls is not sorted!!! ENOUGH OF REBOOTING THE ROOTER!!! AND TROUBLESHOOTING!!! THIS ...
I have had my data contract for almost 20 months and was billed at R149.00 for 2gigs however got an sms saying that I have reached my credit Limit last month - called 808 and was told to ignore sms. My son got the same sms saying the line will be suspended called 808 and was told I need to pay ...
After my last email dated 26/11/13, I received an email from Lindiwe of Vodacom dated Friday 29/11/13 stating that Nokia has agreed to exchange my faulty phone with a new one and that she is just awaiting the account details of the Vodacom 4 U store where I did my upgrade for credit purposes and ...
I upgraded my to Samsung S4 mini and after a month the phone went dead. I returned the phone and Cell C wanted to charge me to repair yet it was under warranty... After disputing and advising that phone is under warranty, it was finally repaired... This took around 3 weeks for them to repair and ...
I managed to cancel a contract after the 3rd attempt. I was still been billed after my cancellation request. I called the call center to query about the refund about 20 times, each call minimum of 20mins. Each consultant say, "I have created case and has been forwarded to escalation ...