Good day I spoke to an agent on Thursday who for some reason went ahead and ordered me the ADSL. We arranged for a time for Friday between 12 - 1 to discuss opening an internet package. This is not right cause now you are setting my business back by another few days. All you get is a sorry and ...
I reported a billing for a cancelled contract on the 29th Nov 2013 (report link below) and I have not received any feedback. The response to the complain was that the matter will be investigated and I'll get feedback which has not happened to date. I went to the Midrand branch on the 30th Nov 2013 ...
I took in my blackberry for repairs 21 days ago and still no feedback, when you phone the call centre they always says say they don't have the information you need to wait for 8ta to call you. I received a sums stating I need to make payment of R188.10 and that has been done but no acknowledgement ...
My complaint was resolved by marelize. I was rather rude when i spoke to elma previously and wanted to phone her yesterday to apologise. Phoned recepton and was told she is not available. On a friday at 2h30. Nce again hadto speak to her subordinate marelize. How come senior management never ...
For the last two and a half years I have been paying my Vodacom account 15 days in arrears because I refuse and cant afford to pay my account double in one month to change the pay date. Anyway thus for the last two and a half years I make an arrangement to pay and then pay the account, no problems. ...
Ive reported my adsl line is faulty from the 28 nov 2013 but today ive phoned and the callcentre phoned a technician while she called him ive listend to the call he says there is a fault on my lin e but there is no spares for the dslam port but the Telkom technician was at my Telkom box across my ...