Telkom has erroneously signed me up for a contract which I do not use and have been trying to rectify with them for the past 5 months. At first they sent me between the call centre and the Store Then they send me between departments and every department says that they referred it to another ...
I have 5 open accounts reflecting on my Credit Reports, which can impact my status negatively. Although it is paid up I have requested them to update my status as CLOSED at the various Credit Bureaus. I have sent an e-mail via the Cell C Website on the 06/09, as well spoke to Thabila Makofane ...
I upgraded my prepaid number to contract, but ever since I cannot use my phone number for iMessage. I can also not phone certain 0860 numbers... I have been to 5 Vodacom shops and customer service outlets, iStore and phoned Vodacom on numerous occasions. I have written them a detailed email of what ...
Not the first time this has happened, I've had many unpleasant experiences with iBurst but I'm not someone who normally complains. The people who work in the call centres are just so unfriendly and unwilling to help, they sound bored when you speak to them, even irritated to have to deal with you. ...
Ref S3-T663D-DPYP1. Can't get response from two customer services numbers. Need feedback on this query. ...
Today I had perhaps my 6th interaction with your Call Centre and am compelled to write and congratulate you on the amazing service I have received every time. Call Centers in this country should take leaf out of your book on how telephones should be answered and how to train staff properly. I am ...