Something I don't understand is that I only get a statement and no invoice. I called in requesting a copy of my October iPad/data invoice. I have called in 3 times over the last 3weeks and I'm still waiting for a request they promised will be resolved in 24 hours. What irritates me the most is that ...
Today at about 4h45pm, I went in to the Midrand head office to collect my son's phone that went in for repairs. First thing I was amazed by the fact that there were more Nashua employees than clients, yet I was made to wait for about 5 mins. Eventually one of them went to the register to call on ...
I have completed an online application form for a new contract on telkom mobile's website on 3rd December. As of yet (9 Dec.), I have not received any feedback what so ever... bad for business, especially for new customers... ...
I decided to check up on how far my contract with tablet is so that I can change my contract into a data only contract and get a Macbook with FNB. the salesperson informed me that I was due for renewal for a couple of months already and MTN should have notified me. I accept the fact that it is my ...
This is my 3rd Hello Peter complaint on the same issue. It's been approximately 9 weeks now after I've filed for a cancellation since I don't have any reception at home. It was "approved", I had to return my contract phone (for which I'm still paying), but ever since NOTHING HAS HAPPENED. ...
I have had a cell phone, which was insured. I cannot claim from insurance without registering the phone with the service provider, Autopage. I have attempted to do this on at least 4 occasions by phone. I am still awaiting the call back or email notifying me of the " registration number" ...