Last ref received: 3110802736 (date:8/11/2013) No response received to date, CellC successfully debited me for months of subscription for which data hadn't been used due to their negligent suspension and my account placed in pre-legal!! Was promised reimbursement of all mishaps and unpaid ...
On 2013-11-18, I took my phone (Samsung S4) to the Festival Mall branch for repairs and it was booked in and I received the repair request form (tracking number R713016). I received a call on 2013-12-02, from repairs centre informing me that I can collect the phone from the store. The phone was ...
Thanks to MTN for their feedback regarding assisting with investigating my compromised contract as well as taking action and ensuring that I get my refund. Communication would be beneficial during the process of investigation to avoid uncertainties. ...
Hi, I have been a loyal customer with MTN for 10 years, with a current average spend of R7, 100.00 per month. I have been due for an upgrade since March but decided to wait for the iPhone 5S. During these months I realised that VODACOM offers contract customers with a average spend of R700 a free ...
We paid our MTN account yesterday, 8th December and today the 9th December our phones were disconnected, we tried more thank 20 times to contact the customer care line for MTN to advise them that this account has been paid and following all these calls we have still to speak to an agent, the phone ...
Vodacom is now still billing us R 5800, with all data off from our phones for the month of November, they still haven't returned any word on our inquiry for billing in August and September which were far over R6000, this is unacceptable!!! Vodacom is trying to keep on taking my money that I don't ...