After laying a complaint of my R13000 bill in process. I lodged a complain. Many phone calls and store visits. The money is been deducted from my account after I have made it clear that they have to put it on hold while investigated.. Still no invoice nor statement nor the itemized billing as ...
I have never in my life experienced such terrible service. One cannot access the vodacom site to view your re-charge history, you keep getting an Error on Page message. When you call their call centre, they tell you to call the accounts section and give you their number. The number does not exist. ...
I just wish to thank Telkom Mobile for their pathetic service, It is now clear to me to move to CellC, in July I complain that my signal just went gone. I complained about for a month or two so I had to ask someone in the complex if my router could be in their place. This is now December and still ...
I tried to send email via webpage without success. Why do I not receive my monthly statements via post or email.. Please advise me urgently ...
Very dissapointed and frustrated. I purchased ONE data bundle for R170 on 01 december 2013. Checking my balance yesterday i noticed I had 3 Gigs of data and a huge drop in airtime balance. I proceded to call your call centre and asked to be transferred to shift supervisor, Hassan Khenane was on ...
Did a upgrade @ makro (crown mines) on Thursday on the 5 of December which I'm trying to do a upgrade reversal which cell c says its impossible, crown mines did send the letter on the same day which i called cell c to check if they got it which they said they have & its gone be done on friday ...