I am totally disgusted at the way I have been treated by Vodacom. The level of incompetency is beyond comprehension. After doing an upgrade request on one of my contracts with Vodacom online. I received an email confirming my request. I was informed by the operator that the phone I requested was ...
I am subscribed to telkom mobile with 2 contracts. Both is on SmartPlan50 with the one device being a Samsung S3 and the other a Samsung S4. I reduced my spending limit for both numbers In September, but the S4's spending limit was not set for some reason. The problem is the spending limit did not ...
Registered for international dialing a little time ago. Tried to use it now. Phone informed me that it is a international call. Phoned the call centre. Bloke told me that he can see I am registered for international dialing. Explained to him I can not. He said he will reactivate it and I will have ...
Since the 1st of September up to now I am overbilled on my cellphone contract. I have a fixed contract for R429 pm and have set my cap on R50 since the beginning. So I can not pay more than R479 pm. For the first month they could not discover the problem and eventually told me that the 2gb that is ...
Last year I opened a Telkom Simple II account, R499 pm. The first bills with pro-rata and it was payment in advance. Second bill was almost the same, and the accounts said that it is pro-rata. I explained that pro-rata can't be billed twice. Eventually I found out, that I was billed twice, the ...
Tablet was handed on the 28/11/13 in for repairs - booking card said tablet not charging and Tablet not starting. Friday the 6/12/2013 get an SMS LCD screen damaged? call the call centre - repairs told to email back and state objection. Today's email - Thank you for affording us the opportunity to ...