VODACOM CUSTOMERS: Be aware!! We have just picked up that a company called Content Provider Integrate Pty Ltd is illegally accessing VODACOM client accounts and making transactions and buying products on your account without any notification or approval sms's as required by law to approve a ...
I posted a Hello Peter complaint on the 2/12/2013. I received a reply from Wenzile Masina on the 6/12/2013 (notice the turnaround times). Wenzile promised that the matter is being investigated and that someone will contact me. Seven days later and still no feedback. Based on the lack of service ...
I took out a Vodacom contract on a BlackBerry in November 2011. I have been paying R443 per month including BIS of R59 per month. Issue 1 I went to Vodacom to book in my phone for repairs which I was told the warranty has expired since I had an upgrade two months prior to contract expiry date (a ...
I phoned numerous times to log a complain about my phones scroller that s not working I spoke to so many call centre agents that keeps on telling me they will log a call with the couriers but until today no progress, after a month ago I called them to tell the im not gonne pay the account cause im ...
I logged a complaint on HelloPeter on the 4th of November. On the 11th Mantoa replied and said my incident would be resolved. Nothing has happened since. Here is what MTN said on HelloPeter "The matter has been escalated to the relevant supervisory team for urgent investigation. They will ...
Please DO NOT TAKE OUT ANY CONTRACTS with this useless incompetent company. A year ago I asked for a settlement figure on my account, this took FOREVER as I kept getting told they were still busy with the recon. Finally after MANY emails asking for the settlement figure I was given one which I then ...