I have been having issues with Internet speeds for the past 5 months. even at the beginning of the month when i am not supposed to be throttled. I have e mailed and i have phoned and all i get is someone asking for the sim numbers of both my dongles which i have sent and verified that they were ...
I took out vodacom insurance on my samsung Tab 10.1 tablet. The screen shattered. Took it to Clearwater Mall who said it will take a week. Brought it to Cresta repairs who send it off to repairs on 5 November. I recieved an sms in the first week to say its at repairs. I have not heard from then ...
I SUBMITTED A INSURANCE CLAIM ON THE 18 NOVEMBER 2013. I HAVE HAD NO RESPONSE WHAT SO EVER! I HAVE TRIED PHONING THE CALL CENTRE NUMEROUS AMOUNTS OF TIMES BUT I DON'T SEEM TO GET TO SPEAK TO A CONSULTANT AS I AM ON HOLD FOR EVER. ON THE CLAIM FORM IT STATES THE FOLLOWING - "PLEASE NOTE: This ...
So I ordered an Samsung Note 3 - a week ago. My phone died - and needed a phone urgently. I have talked to 1 customer service agent and have sent 3 e-mails - one on their website and 2 directly (Calling again now!) No reply and no update (I indicated my alternative number and that I should be ...
I phoned the TELKOM call centre to cancel a landline. They logged it, I received a phone call to confirm and all was good. Yet, nothing was actioned. I have now been trying for months to cancel the landline - phoned the call center, received a phone call promising cancellation and refund. I have ...
I went with my husband to MTN Promenade 11.12.2013, we spoke to the Manager Masnoena Arendse regarding my husbands phone that was suspended even though payment was made, I advised that I have twin babies&I need my husbands phone active encase of emergency, she had a horrible attitude, Whakeela ...