Had an amazing experience at your Knysna Branch on the 10 Dec 2013. There is a lady who works there- Elisha Freeks who deserves a promotion!! Previously I have always found the upgrade process to be tedious but Elrisha made my experience an absolute pleasure. Not only was she an amazing ...
I've contacted Vodacom's Customer Care end of November 2013 to change my debit order banking details. According to the consultant it was to late to stop the debit order on the old account but that they will put a force debit order through on the new account. Needless to say that after several call ...
I recently signed up for a number port contract with Nashua Mobile. They were unable to port my number after a week of waiting, after which they said they couldn't transfer my number, so they gave me the option to take out a new contract with a new number, which I reluctantly accepted. But after ...
I entered into a Cell C data contract (2GB sim only) on 29 November. On 6 December I went back to the same shop I got it from to cancel as we had hardly any reception in the centre of Randburg. I was told that, as I had already paid a connection fee of R114 and had hardly used any data (just enough ...
On the 27th November my cell number was allocated to another person who is on a contract.. I was on prepaid with BIS and airtime on my phone. the BIS just stopped working at 14h00 and when I called MTN's 173 number, i was told that I have to sort it out with Nasua Mobile. I called Nasua Mobile who ...
This is the second time I have lodged this complaint to Autopage regarding their Billing system. Why am I not informed of pending out of bundle rates on sms any longer. Now they want to throw their procedures and policy book at me, when I ask a simple question and which would warrant "a we ...