So I have two accounts with Afrihost - one under my sisters name in Cape Town and one in the Northern Cape under my name. Being the "administrator" for both I deal with every single issue. And there have been many. Firstly my 027 Number had numerous issues - with download speed ranging ...
Firstly I'm wondering why the premium for existing customers was not updated once the price changed. I am on 4mbit Uncapped All Inc Premium, been a customer for 4 years. I saw that the prices dropped to R769p/m. But because I am an old loyal customer I get to pay the full R899 for 2 months (maybe ...
Illed illegally on my vodacom account to services i did not subscribe to. ...
I received the Nokia lumia the 25/11/2013 and sim still blocked after making several calls and escalated twice by the 07/12/2013 but still no feedback from cell c direct. I Phoned Customer services again spoke to Agent and informed her of my frustration and she escalated the query and promised me ...
Yesterday, I tried to go onto the Internet but could not log in. Phone call centre today and they tell me my account has been suspended because the debit has not come off for two months! We then figure out it is because the branch code (which YOU people captured on YOUR system!!!) was incorrect. ...
One of my business contracts was a internet stick, which the contract was suppose to expire 12/2012.In July I got a Vodacom bill for this number of more than R 7000.00.I have not been using this number for more than a year. I told Vodacom that this is someone that is using this line and should stop ...