I am very perturbed by the kind of customer service I received from Vodacom. I have been billed hideous amounts of money that do not make sense to me as I go through my statement. I have contacted the Vodacom call centre on numerous occasions to try and clarify this mess, to no satisfaction. The ...
I had a contract expiring 7 nov, and i sent an email in july 2013, advising that i want the contract canceled and number moved to prepaid. i got a confirmation email that it will be done. as i do not use the number myself, i assumed this was done. now i find out this was not done and the number is ...
Hello On 9th December I was approved for a contract for the LG G2. Ref number: 15024917. I was told that you only had white LG G2's in stock and I said I will take it. I was told I would be contacted shortly by confirmations. To date, no call. I have phone in a few times and I am always being put ...
Have complained 3 times in last 3 weeks to Cell C customer service-in writing Responces have been "your problem has been escalated" BUT nothing has ever been done. Transmitter in our area is constantly down or on 1 bar max. Dropped calls in area are almost 90%. Problem only started 2 ...
My Blackberry's track-pad no longer worked properly so we took it to Cell C to have it fixed. As we had bad service at the Cell C Centurion close to Clicks we went to Cell C Centurion Bayside. When we got the phone back three days ago which is four FOUR months later NOTHING was fixed infact now the ...
Reported a faulted first week in december. Received an SMS on tuesday 3dec that the fault has been restored - but our line was not working (1008ctk281113). We then reported the fault again - 648ckt031213 - still no working line. We have been phoning daily to check on progress but nothing. Why do I ...