My phone was on the 10th of December, and I blocked the number. A sim swop was done on the 12th at 9am and I was told it will be activated in 24 hours. It wasn't. I had to drive back to Autopage, Game city Durban, because my sim does not work, to be told it was activated. I called the head office ...
I upgraded my phone on Saturday, 07 December 2013 to a Samsung S4 LTE with Springs MTN. Ever since that day the phone has been unusable. The phone would just hang on startup screen, overheat and switch off on its own. I have to remove the battery and put it back on for the phone to respond. ...
I applied for a new 3G data contract at a cost of R89.00 per month on 11/12/2013. On checking if my application had been approved on 12/12/2013, I was informed that my application had been declined due to affordability. No further details were given and I was told that I could not take it up with ...
Mid November I took out a contract for an iPhone 5 as well as a Nokia lumia520. Upon taking out the contract the store assistant informed me that I would be billed pro rata and only starting on the 25 of December. To my surprise on the 25th of November my bank account had a debit of R537 from mtn ...
I realised that my gift card had expired and contacted the number at the back of the card and was advised to call at the Vodacom shop that initially provided me with the gift card. I then approached Vodacom Westgate branch and as assisted by Gerard Jacobs on the 2 December and was advised that it ...
On the 28th of November I was informed that I was now due for an upgrade. I decided to upgrade online with Vodacom to avoid the hassle of having to go in to the shop and i thought it was a bonus that I would get "FREE NEXT-DAY DELIVERY". I completed the upgrade online on the 2nd of ...