I bought a telkom/8ta mobile moderm and they promised me that I will recieve 200 megabytes for a period of 12 months and they never deliverd to their promise and when we do follow ups they give us excuses like the data bundles went through and were being used although I never recieved any of the ...
I've unfortunately had to deal with MTN Corporate's outsourced Corporate Upgrades call centre, in attempting to upgrade my contact. Something as simple as an upgrade has been taking over 4 weeks to finalise and still remains unresolved, due to the terrible service and unacceptable response times ...
I refer to a previous report regarding the "lack of service " from Vodacom (7day out of box failure). On 12 Dec 2013 (this being the 2nd phone of a particular brand giving technical problems) again within the 7day out of box failure period, I contacted the Vodashop informing them (Denise ...
I went into the branch of VODACOM, to purchase a Sim card for a Wi Fi Router. The person that was supposed to assist was the rudest most unhelpfull person I have ever come across. This seems to be the norm in this branch as its not the only time I have had a problem with their service. ...
About a week ago I phoned in about an intermittent service. The way Vodacom handled it was professional and fast. I am very impressed about the manner you gave feedback and resolved the problem I am usually very reluctant to give a mark for service delivery bu in this instance I believe Vodacom ...
A year ago I complained to Vodacom about the lack of network coverage in my area, Eventually in October I received an sms stating that a new mast had been installed and the signal would improve. well - it has never been worse. I cannot complain directly to Vodacom because their website sends a pin ...