I connected a Telkom ADSL line on the 28th Jan 2014. I currently have a dect phone with them as well. I fetched my modem from telkom store on 31st Jan as the Telkom tech did not give me modem when he installed line. I requested to the store to cancel my existing line as i have now connected the new ...
On the 17th of December I requested for Cell C Advance of R50 which was advanced to me at 16.24pm.by 16.30pml it disappeared... I called customer care and was given a ref number cos they looked into my account and could not find a reason why it disappeared... I was told it was a technical error and ...
At the end of 2013 i contacted my mobile service provider in order to cap my telephone bill spend at R360, of which i was guaranteed by consultant has been activated. At the end of January 2014 my bank account was debited with the amount of R860! I contacted the call centre to verify and rectify ...
Its now 8 Month that I struggle with horrible incompetent Call centre, supervisors, team leaders, and CEO of Vodacom. I phoned Vodacom 568 times in 8 Months, almost 120 times they said they will get back to me, only one has came back to me and still not all Problems have solved. Vodacom people are ...
I have reported my line as non-functional since the beginning of December 2013. It took Telkom about 6 weeks to get to my premises. Its now the beginning of February 2014 and my line is still not working. The call centre is of no use either, nor is their sms facility ...
I have had 2 Adsl lines in the last 5 years and both times chose OpenWeb as my ISP and I must admit that the customer service is excellent. Compared the the 3 other ISP's I got to deal with before trying OpenWeb they give by far the best service and feels the most homely, if I can use that term for ...