I have been a Vodacom customer for over 10 years. But the poor service I receive from them want to make me change to another service provider! I upgraded my contract and handset on 10/01/2014. I received my new handset on 15/01/2014. it was however mot the color I ordered. I phoned and they said ...
I went to vodacom 25/01/2013 to take my black berry for repairs, it keeps restarting. i was told it has water damage when it was never even exposed to water. Kathy told me vodacom will contact me with Quote to fix a phone which is still on contract. a week and 3 days later i still havent recieved ...
Took my Galaxy s3 for repairs now they telling me that my phone its a water damage and its irreparable this is easy they cant repair it so they came up with a good excuse because they dont wanna replace it. Like i said to them I know the terms and conditions on the warranties as im working as a ...
In October 2013) I went to Telkom in Cresta Mall to set up an ADSL line and paid R700 for installation and services. To this date (04/02/14) they still have not installed the services for me. Someone had attempted coming to the house to install but they sent someone from the wrong area. Since then ...
In November we cancelled a Telkom line when we moved out, in December we received an SMS stating that the account was in arrears even though it was supposed to be cancelled. In January the same happened, I have phoned 4 times in January and was promised that the line was indeed cancelled as ...
We submitted a order for a 40" Samsung smart tv combo deal 2 weeks ago. The sales lady is off more than she is working. We were informed the JHB has no stock I cannot get hold of anyone at the branch at all. Avril is leaving CPT tomorrow (Wed the 5th of Feb) the deal has not been handed over ...