On the 31/01/2014 my BIS service was disconnected for no reason, when I called the Vodacom customers service I was told by a guy called Ray to wait till Monday for my BIS to be reconnected. I request to speak to a supervisor he told me he cannot do that, I mentioned the word hello-peter and he was ...
On the 29/12/2013 i sent in a requested that my cellphone contract be cancelled as i no longer required the contract to be renewed, i received a response on the 30/12/2013 to advise my request will be actioned and that a consultant will be in contact with me. I received numerous calls to inquire ...
Ordered a new home adsl service and was setup within 24 hours even on the weekend. I now have 2 accounts with OpenWeb and have only had great service. ...
I bought a Sony Experia Z round about October and between then and last month i took the phone in twice to be repaired. The last time it went for repairs it did not come back and I was told I will be given a new phone. The next thing is I'm told that the phone is no longer in stock and they stopped ...
Madonna assisted me with my upgrade on Sunday and I found myself very impressed with the level of service she offered. She was patient, friendly and efficient but most importantly, she had a comprehensive knowledge of the products I was interested in and this is unfortunately a rare thing these ...
I have been trying to get through to customer service (808) since 11h20 this morning and it is now 13h30. I'm still holding on - I understand high call volume but this is ridiculous!! ...