I really don't know what am I going to do regarding these bill shocks. At the end of October my niece experience a bill shock of R4400 on a MTN Anytime 200 contract I took out for her. I complain about it Nashua said they would investigate it and get back to me I am still waiting. Yesterday I ...
Reported fault 2 weeks ago. All that I've received was their fist sms confirming my fault reporting. Since then NOTHING. I've completed the escalation form on their website TWICE - nothing - not even acknowledgment of receipt. I work from home and have had to use my cellphone for 2 weeks - cost me ...
Hi there 8ta over deducted on my account on 25/11/13, I contacted them and I've been waiting for 3 weeks for my refund. If that's not enough then they suspended my account but the best thing is that my account is over paid. ...
Good day, After my previous complaint, where I was informed that I would be refunded for 2 months, then I was informed that I was only being refunded for 1 month, then I was informed that I had NO refund owed to me. I have been, PUT ON HOLD, MY CALLS CUT OFF, BEEN MADE EMPTY PROMISES of being ...
I am livid with Telkom... In 2011 we cancelled our subscription with them because we moved from Bela-Bela. Somewhere someone made a mistake and now two years later they want over R2000 from me which I refused to pay, they then gave me over to debt collectors and threatened me with my credit record. ...
I buy a regular data package for my mobile device and most months get SMS's to notify me when the package is getting close to depletion and when it is depleted. This month however I did not receive the notification and therefor ended up using out of package data that amounted to a significant ...