I received a sms yesterday highlighting my subscription with Cloudy Alerts. Today I checked my invoice and noted that I have been paying for this service under "content charge". I phoned MTN who said they will cancel this subscription. My issue is that I never agreed to this subscription. ...
On 18 November I went to the store to report my phone last and get a new SIM card. I received my new SIM card and was told it would be activated in 24 hours. After 24 hours the SIM card was still not activated. I went back to the store to report this. I was told that my account is suspended due to ...
I've been using MWEB's 1Mb uncapped for a few years, but changed to a capped account in September. For some reason the MWEB user panel does not support package changes like other ISPs, so I had to contact Billing. I sent 5 emails between 23 and 26 September to change the account without a response ...
I applied for a contract telephonically with a consultant called Mpho, she herself provided me with poor service but as i needed the phone i went ahead and concluded the contract, on receiving the cell phone i called cell c to activate the phone as well as to advise them that i would like to keep ...
Your company has my details on your data base and these details should have been deleted off your systems. 2 month after each other your company want to debit my account. I'm the one that has to pay bank chargers for your debits. You can easily debit but you people cant pay my bank chargers ...
MY HUSBAND HAD TAKEN OUT TWO CONTRACTS WITH CELLC, WHEN I HAD GONE ON MATERNITY LEAVE WE HAD FALLEN BACK WITHN THE ACCOUNT. ON RETURNING TO WORK END OF FEBRUARY 2013. I CALLED AND MADE ARRANGEMENTS FOR US TO PAY. I WAS THEN TOLD THAT OUTSTANDING BALANCES. R1071.00 SUM CHANGE AND R1090.00 SUM ...