I was in the process of converting from a MTN Top-up 350 contract to prepaid and have now lost approximately R 1040.00 worth of airtime as my contract was transferred to prepaid. I was not informed that one would lose your airtime balance should you move to prepaid. Also Autopage informed me that ...
On Wednesday 11th December I was attempting to cancel my contract which is due to terminate, and spent 3 hours - not in succession, however over five attempts to get through. When I eventually did, it was a matter of transferring the call to Cancellations... then hours of further waiting. I have ...
On the 29/11/2013 I went to the MTN Mooriver Mall in Potch to sign a contract for a new iPad. Contract was signed, and the lady confirmed that the iPad 4 will be in stock AT THE LATEST on Friday 6 December. As you would expect from MTN, there was no iPad in stock on this date, neither someone who ...
After being broken into and our switchboard destroyed, we got a quote from Telkom and were told that 7 days from date of payment, we would have our phone system installed. This happened on the 3rd of December. Our company has been without phoned for 2 weeks. We stuggled for 3 days getting hold of ...
I am a happy customer of Afrihost for many years. Never before been so furious and upset with the service. I've convinced so many people to sign up with them, last night another - my girlfriends grandfather. We registered an account for him, and I accessed the clientzone app. Through there I ...
We entered into a MTN data contract for our home PC-once installing it did not work and we could not get onto the internet (i.e. we entered into a service contract but did NOT receive any service!) After numerous (too many to count) phone calls and visits to the head office and relevant branch, ...