On the 1st of December whilst on holiday in Durban i went to the gateway Vodacom shop to upgrade my contract to a Samsung S4, the saleman - Niran assisted me, but did not register my phone with Samsung, when i got back to Joburg on the 4th December, i could not hear when anyone phoned me or i made ...
Hi After being placed on hold for 40 minutes, I have decided to write my complaint here since Telkom doesn't even give an email to complain. After various communication with Telkom, and 3 technical supporters arriving at my place, there was no solution to the problem with my line, and so some weeks ...
Dear Vodacom Please can you confirm what you mean when you say next day delivery when you upgrade online? I have confirmed an order before 12pm on Tuesday (09/12) and am still awaiting delivery? I have not received any further communication be it via mail/telephone. I have tried using your email ...
In October I had a huge problem with Afrihost, after spending countless hours on the phone trying to get to a person, and after 20 emails, Afrihost called me on 15 November promised me that they will refund me, seeing as I received such poor service. End of November got Invoiced for the full ...
I bought a cell phone cover from MTN in Fourways Mall. When I later opened it, I realised it was not the cover I wanted & went back to the shop. They did not have the cover I wanted in stock & I was then told that returns are not allowed only exchanges. Your disclosure process in this ...
On 21 October we posted the following (see below). To-date despite their response on this forum only the ISDN line is fixed. NONE of the other items have been attended to, 6 months later. And now this: To add insult to injury for the last few days we have experienced problems with our home ...