I ordered the phone online and I was billed before my contract was approved in December 2013, I was told that the amount will be the installment for my first month (December). Now end of January they have billed me for December and January. when I complain they told me that my December payment was ...
We have been trying for 3 days to try and get hold of Mweb... we have a business e-mail (which is our main incoming mail for all bookings, reservations, quotes, invoices ect.) that has been off for 3 days now. We are trying to get hold of Mweb on their helpline but no-one is answering??? How is ...
I reported my phone faulty 3 days ago. The self service at telkom give useless information. As a doctor i want to KNOW when will my phoneline be fixed not silly nonsensical messages i receive from self service. So i went to telkom today. The operator assured me my phone will be fixed today. It is ...
Am chuffed with Afrihost mobile customer service. Had a double billing error that occured on my account. It was ptomptly dealt with and with ease, all through e-mail. Issue was reported on Sunday afternoon, within 30 minutes I got a response, was told to send another one to relevant department and ...
My Sony phone was part of an contract upgrade from Cell C in March 2013. Uptil Nov. 2013 it worked fine, until Sony had an software update, and that killed the bluetooth and wi-fi. Numerous calls to Sony and 5 "phone repairs" using Companion, all failed, and Sony help desk stated i must ...
2 months back I took out a contract for my 15 year old daughter (Galaxy S4 on Smart s) for R389.00 a month, my bill for each month was more than R1300.00, the ONLY charge apart from the usual fee is data usage (vodacom charges R2.00 per MB). There was no warning from anyone about data usage! After ...