AfricaComplaints.com » Telecommunications » Complaint / review: Admin Plus - Insurance Claim Rejected | #336159

Admin Plus
Insurance Claim Rejected

Admin Plus is daylight robbers. Never ever I had such incompetent people as finance administrators.
Before Admin Plus, Telkom insurance was administered by Finrite, brilliant and experienced administrators. You claim, you get your device in a couple of days, You always get followup emails, sms etc. They on the ball. I give the 10/10. With this slow lacking company adminplus, your emails get ignored. Your calls dont get answered plus if they do get answered after 30min. Your response you get sucks. Waisting airtime on them for nothing. They cant help. I have claimed twice from Finrite with no problems and I never had the cellphone number in the device I have claimed for since my contract expired. Now that I lodged a claim with these Robbers AdminPlus. they reject my claim as the number insured was not used into the device. But this was updated years ago with finrite, now they come with this excuse after a whole month of waiting. I had to spend a whole R100 Answer just to get that answer. I do not Recommend anyone to take out insurance administered with Admin plus. THey are robbers.

Date:

Company: Admin Plus

Category: Telecommunications

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