I have now sent 15 emails in the last 4 weeks, contacted the customer care helpline more than 20 times and have been chasing after Brian Maleka who previously responded to my complaint but has STILL NOT given me any assistance. Acknowledging the problem but doing nothing about it does not mean it ...
My iPhone 5 developed a faulty screen - so I took it into the Sandton City branch on 25 Nov 2013. Mid December I was asked to come to the branch with an iPhone charger since the branch doesn't have any chargers. When I got there I was told that the phone was Beyond Economical Repair and that i ...
I went to the vodacom shop in fourways to get a quotation of my phone broken screen a week ago. After I got a quotation I left the store but went to the bathroom 1. There was a lady behind me that approached me and told me that the money for fixing the screen for my phone is the same amount of ...
In January i upgraded my contract at the newcastle Nashua - i don't have an issue with the ladies, they were fantastic helped me alot- upgraded all my details i was happy with my cell phone contract as it was still going to be below R400 - i loaded my new phone on app world and not long thereafter ...
I have multiple contracts with you and I am becoming irate at your pathetic level of service. The 2 contracts which are of concerning is an Iphone contract where I specifically added an extra gig of data to. Today I receive an sms saying that my price plan includes on 500Mb of data and I have used ...
My cellular device was recently and I chose to migrate /cancel my contract as there was no point in maintaining it. I was then told that if i pay an amount of approx. R2650 that would end my contract and I will no longer be billed. After signing the migration documents and paying the aforesaid fee, ...