16 January 2014 I was told my complaint was being reviewed. Apologies for inconvenience caused. 7th February I still have not heard anything... No money in my account yet. I WANT my money... Unless I need to initiate legal proceedings to get it, which I will gladly do. What is it that is being ...
I'm waiting for 3 days now for my contract sim to be activated and now suddenly I get the feedback that my corporate contract has been declined. This after my first corporate contract 2 years ago was approved with ease and activation was nearly immediate. My company is in a better condition in all ...
We have reported the faulty telephone line on the 27th of January 2014, spoke to a lady in Bloemfontein and received a reference number. Till today nobody attended to the complain and the line is still not working. It is almost 2 weeks now and we must still pay for the service and rental. ...
Wanted to get an I-Pad contract. Was told to bring in the usual, 3 months bank statements, proof of address and pay slip. No problem, when I got there, told that the statements had to be bank copies with a stamp. Was not told that when I enquired what to bring. Big waste of time. Thing is, I have ...
I have experienced problems with internet connection on 3 different Cell C contracts. I am constantly phoning the call centre, receiving an attitude every time I call and the problem is still on going. A complain has been officially lodged through via The complaint was lodged on 27.01.2014 and is ...
I contacted the Nashua Mobile call centre on the 24th of January 2014 in order to arrange for the cancellation of debit orders and to arrange to pay by EFT every month. I was told that this was not allowed. I insisted that I will not be bullied by them and was told that an accounts department ...