Call centre agent by the name of Jonathan needs an attitude overhaul. Could someone kindly get back to me and assist me with the termination of contract. The last 3 agents I spoke to have all given me contradictory information. Hold times are at an alarming level. Made 2 calls to your atrocious ...
Good day I have been a loyal Cell C customer for many years. I went to the Cell C Alberton branch on Tuesday the 4th of Feb 2014 for an Upgrade. They did not have any Blackerry Z10 stock and i placed my order. The staff said that they will receive Z10 stock either Wednesday or Thursday. I phoned ...
The "first" 1000 new customers had a chance to receive a package that's R120 cheaper a month for a 2Mb line. While all the existing clients get no benefits, but have to pay R99 more for the same benefit. And if you supersize u get a better contention ratio?! Is Cybersmart so desperate for ...
After my phone was, i called vodacom so that they could do a sim swap for me. the consultant asked me the standard security questions like when did i last recharge? how much and the 5 numbers i call the most. i answer all these and he tells me he cannot perform a sim swap because he called the ...
I was initailly contacted by Virgin Mobile Call Centre, consultant by the name of Jabu called me to sell me a cell phone contract. I signed up telephonically for a SAMSUNG S4 Mini. The Courier company called me to arrange delivery, upon questionng them, I then discovered that they were going to ...
Good day I apologies for using Hello Peter but I phoned 3 times once to 111 and twice to 114 but I was told my cell number is not prepaid but a contract and the call was dropped. Sorry to inform you but my number is prepaid. The operator (s) on the other side refused to listen or acknowledge that ...