IPhone stopped charging, still under warranty, brought into Vodacom repair centre to repair. get call 2 weeks later that phone is not covered because of crack on back which has been there for 6 months. since when does a minor crack affect the warranty in terms of the phone not charging! I asked the ...
I requested a sim card to be cancelled on my line (I have one line with an additional data sim added). After giving clear instructions which sim card must stay active, Mrs Sharon went and cancelled exactly that sim card which I clearly instructed her must remain active. After I queried this at the ...
Some one asked me to recharge their account and I only found out that the account was no longer in use after recharging the account after that I contacted the call center in hope that they will help me transfer the amount to the correct account or in to my account, only to be told that Vodacom will ...
Hello I am a farmer in North West province on which Cell C have entered into an agreement to erect a base station on my farm. Work started last year in Feb and I was assured by people from ZTE that the station would be operational after 45 working days! Its been almost a year now and still no base ...
I have been trying for the last few days to terminate my data contract with MTN via their 083 1 808 number, and have been unable to get through to an operator. I consider this to be an unethical practice by MTN - making it so difficult to terminate a contract - surely this is a breach of the ...
I have been trying to reactivate my sim card for the past month now. I went to Vodacom Middelburg Mall and the consultant gave me a form to complete and told me I can send it myself to the e-mail address and fax number on th form. I also then purchased a new simcard. After I sent it in I waited ...