My account was soft-locked at 24:00 last night (04 Feb.) due to a calculation from Vodacom Accounts Department FORECASTING that I will exceed my maximum allowance by the end of Feb'14. My debit order for Jan'14 went through on 31 Jan. I only found out my account was suspended / blocked when I tried ...
Good day, Please assist as I have emailed and called the call centre several times to request cancellation of my telkom ADSL line since the beginning of December 2013. I have followed up with face to face interaction at the telkom shop in West Gate and Mall@Reds. Nothing has been done to date to ...
I've got very bad coverage at my home and tried more than once to get it reported. Every time there is an excuse. Today I tried again and spoke to Thupana. What a disappointment to try to work with someone with such bad attitude. All I want is for my coverage problem to be sorted without having to ...
I am done with Vodacom!!! My fianc? got me a blackberry on contract 14 months ago. Since day one I have had endless trouble. I took it in to Vodacom repairs at eastgate in about June/july 2013 because it just kept switching off. I sat without a phone for 7-21 working days as their loan phone can ...
Went to get an upgrade first thing this morning as Cavendish branch is always quite busy. Four counters but only one person working. Each client takes 10-15 minutes to assist so as I'm fourth it's already 45 minutes before I get to the front. I get a new type of phone and I ask if there's anything ...
On 27 November 2013 I called MWEB and asked to cancel my uncapped hosting but I want to keep my email hosting. I spoke with them today 2/5/14, and they confirmed that they can see I called and asked to cancel this contract but they cannot tell me why this haven't been done unless I give them a ...