I went to the customer service centre in Rivonia Road to obtain a new sim card for my phone. When I got to the entrance the guard advised me that this customer centre had moved to Woodmead. There were no signs up to advise the clients of this and all the cars in front of me had to reverse out of ...
Since January the 7th 2014 my adsl line has been dropping speed, currently sitting at 0.4mb instead of 4mb. I have logged calls, I have complained to the isp, they even contacted telkom and logged a fault with them, but nothing is happening, Its now been more than a month and I am still sitting ...
I have received the most pathetic service from Cell C. I did a contract upgrade and suppose to get a micro sim card. I received my phone without a sim. When i call the call centre I was advise that my sim card is going to take 7days to be delivered to me. I called the call centre again on Tuesday ...
I have been having the same problem for the last few months with regard to my payment. Every month pay my account by the 15th of each month and fax proof of payment to the number given to me in Johannesburg. But every month i am told my account is in the arrears, never had this problem before has ...
I called 8ta's call centre the beginning of December 2013 to find out how I go about cancelling my contract, that was due to end on 16th Jan 2014. I was informed that I needed to fill out the Request for Contract & Service Cancellation form & email it to [Email Removed] I was also ...
I contacted customer care to ask about having a 2nd sim card that has the same number. I received an email response stating that "With (Twincall), both SIM cards will have the same number, however, cannot be used at the same time". I paid for the new simcard at a vodacom shop, and I was ...