I spoke to a Vodacom representative last week about my cellphone upgrade. A few days ago I got a call from the courier saying that my phone had been sent to Observatory in Johannesburg instead of Observatory in Cape Town, and it is IMPOSSIBLE to get a hold of someone in Vodacom to speak to about ...
On Mon 03/02/14 i called cell c 2 do a simply upgrades on 2 phones 1st one went well 2nd after being asked all security question however the agent (Dimakatso) confirmed that she needs to do the security check again no problem which was about 4 question of two were relevant to me and i answered ...
I have ordered an new line to be installed with ADSL on the 31 January 2014 on purchase the consultants have said order will be delivered in 7 working days so I have followed up on this today the 5 Febuary 2014 and when I spoke to a consultant the have followed up and said my order will be ...
I called Vodacom to request an invoice and the Agent put me on hold for more than 40 minutes. I requested him to transfer me to his supervisor so that i can lodge a complaint and he hang up on me. ...
I received an sms from Nashua in December2013 to advise my blackberry contract was up for renewal end Feb.2014. I signed for upgrade to Iphone and on 19 Dec.2013 was advised by Nashua that they cant get hold of me via sms? When I contacted Nashua client services to find out what had happened they ...
Telkom mobile eastgate seriously needs to look at the quality of their staff employed. My wife went into the branch and requested her number be ported from vodacom as she took a cellphone contract with telkom mobile. The person helping her messed up the port and ported her number to a prepaid ...