I renewed my contract at MTN N1 city on the 19th October 2013. Its the Sony Xperia Z1 on MTN Anytime 200 which included the following (X24 Months): R200 Airtime 200 SMS 200MB Internet bundle 30 minutes MTN to MTN calls 150MB bonus internet bundle I have not been allocated my 150mb Bonus internet ...
After my last complaint Elroy from Vodacom phone me and solve my problem with my account for which I'm very gratefull but then he promised me for the inconvience that he will give me R200 airtime and 1 gig of data for 6 months on my no: 0825795489. Up to date I have not received any thing. ...
AFTER HOLDING ON FOR 15 MINUTES AND BEING TRANSFERED FROM ONE DEPARTMENT TO ANOTHER THE LADY IN CONTRACT DEPARTMENT SIMPLY SAYS THAT SHE CANNOT CONNECT ME TO THE DEPARTMENT TO ASSIST ME AND HAS TO TERMINATE MY CALL THEN CUTS ME OFF!!! REALLY NOT EVEN A CHANCE TO ANSWER HER. I CALL AGAIN, GO THROUGH ...
In this day and age, its hard to get any customer service let alone great customer service. This lady explained the products and went out of her way to help me . great attitude, we need more people like he ...
I am so tired of having to use this medium to get my problems resolved. Sidefree called and said that my credits would be processed and opened my line, and the very next day it was blocked again. I am unaware of what is owing or not, as I have not received an invoice and am once again without a ...
It so funny how it take you guys more than a month to investigate my complain, but as soon as I reverse my payment you set your lawyers on me. Another clear reason that you do not care about customers!! I bet you are not even investigating it, it just another small time customer who can do no harm ...