I recently changed jobs, I asked vodacom to move my debit order to the 1st of the month, the consultant then told me it would be done and I would get a sms confirming this I never received an sms so called again, was then told that it was too late to change the debit order date, I then advised the ...
I recently upgraded from a Blackberry BIS Talk 100 contract last week to a Samsung Galaxy Note 3 Smart S contract via the call center upgrades department. I have only been with the phone for 5 or so days but today I received a sms today to say I was almost out of airtime on a R900 limit. I didn't ...
On the 6/01/2014 i called in to the upgrate call centre to upgrade my phone, i got through to a lady who was assisting me and then i asked her to call me back 5 min as i was busy. 1:30 min i called in and another man assisted me with the upgrade, he told me that the phone would be delivered the ...
Telkom what the F%$&*&*! As a client looking for SERVICE this is the 3rd time in 2 months that I am on hold for more than 30 minutes with NO ONE answering.. you guys are f$%#*! USELESS. Stop responding that you will look into this matter and hire more f%#$ people. USELESS USELESS USELESS. I ...
I had recently had a problem with the cancellation of my Mweb account which in turn had an effect on the cancellation of my telkom line that I wanted to implement. After an email to the Mweb complaints department I quickly received a reply and had great assistance in resolving the issue. A big ...
Today I went to MTN store in menlyn mall to do a sim swap. I got there and I was given a number to sit and wait to be called. I waited 30 minutes and I asked one of the attendants why are we waiting for too long and her response was "I have people who have waited to an hour". After 45 ...