I recently opened a new contract at the end of November with MTN for an iPhone 5 on Anytime 100. The contract stated, that at a cost of R329 a month, I would receive 300 MB data, R100 airtime and 25 SMSs each month. Last month my bill was just over R990 for the month as data was not added to my ...
This is another complain i'm lodging for vodacom - yesterday i lodged a lost phone claim with Jacquie Ntebe 1. claim was rejected because i have never used my sim card & my phone 2. according to vodacom system i'm using i-phone -maybe it was a fingure & i understood as it happens then he ...
Around December 2013 if not the 19th was the 20th, I phoned Vodacom call centre to cancel my contract which has expired on the 16th December 2013. I spoke to the guy who told me that his name was Freddy and i told him that i wanted to end the contract and he tried to convince me to upgrade instead ...
We live in Howick and are having a terrible time with signal. We cannot use a dongal as we do not get 3G. We often have calls dropped as the signal drops to an SOS!!! My boyfriend runs a business from our home and on a 24 hour call out... customers need to get hold of us at any time. With no signal ...
I've been a Vodacom client and after I've stopped my account with them they keep on debiting my account. I've send numerous emails to their customer support requesting to stop debiting my account without a response. It is not acceptable for a company like Vodacom to take my money without delivering ...
My Data contract with MTN had expired end of September 2013 but only cancelled the contract in November 2013. I gave Mtn a notice that i will be cancelling the contract at the end of the month but still needed to use up all the free bundles. Then the following month I get a ridiculous bill that I ...