At the end of December i received a massive bill stating i had used around R4000 on data. This amount is excessively larger than any bill i have received for my cellphone. What makes even less sense is in that month i had purchased 2GB's worth of Data Bundle's on top of my monthly 500MB's. so ...
I have been struggling to do a sim swap for the last 2 weeks. Can't use my new phone without a micro sim. Anyways tried the sim swap process 3 times now. Each time wasting a considerable amount of my time going into the shop or on the phone. You can expect a 40 minute waiting time from MTN before ...
My internet was disconnected with out any reason. Everytime I phone customer service I am being transferred to diffrent departments and when they cant help me they put the phone down on me. ...
Contract expired End of September 2013. Contacted MTN call centre to cancel Ref: 103226186, a calendar month in advance. Last date of payment end of October 2013 - Monthly 2gb Data Contract - R 809.40 for a R 399.00 / month. They did not debit my account for August / September 2013, as per Lerato ...
HI, my telephone line is not working from last 3 months, after numerous fault logging, nothing changed, infact i have asked to close my account now, I have just received invoice for this number, please stop charging for service which you cannot provide, thanks Sid ...
I went into a bank and paid Vodacom directly as advised so by one of their consultants. The consultant had clearly mentioned in November that they could not set up a debit for that and i needed to go into a bank, which i have done. When i went into a Vodaocm store they said i could not reactivate ...